Susan creates systems, builds the capacity of teams, and drives the alignment needed to deliver exceptional product experiences for millions of users.
By day, she works as a Design Manager at BuzzFeed. By night, she creates under the moniker Mintlodica. She loves mechanical keyboards and is on TheKey.Company staff after her keyset, DSA Magic Girl, became a best seller.
In her past, she designed for NASA, spearheaded Trulia's first design system, defined HealthCare.gov's application, and directed designers at Cloudflare.
A healthy team culture must grow self-sustainably. How can we do this without adding more work and through tough feelings? Introducing: Integrative Thinking. Integrative Thinking holds opposing ideas by observing their differences. Then, we generate a new solution. With this, we enhance our team productivity instead of blocking it.
If you'd like to have me speak, please email firstname.lastname@example.org with the following:
You can see a full history here.
The curated overview of my accomplishments so far.
Everything else, including doge and MUJI.
Susan and her Shiba Inu, Grass Jelly, live in NYC and enjoy friendship with other nice humans and dogs. That said, there are ground rules to respect:
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